TillGuard cross-checks what each till records against what actually happens at the counter โ at every site you run โ and sends you only the moments worth a look, each with a short video clip. We do the watching. You make the call.
๐ Needs your eye
23:14 โ Drawer opened with no sale rung. Cash appears to leave the till.
Illustrative alert.
An order rung short in the rush. A drawer opened with no sale. Cash taken and never entered into the system. At close the count can still come out right โ which means you may never know it happened. Fast food is exactly where it hides best: high cash volume, constant rushes, rotating staff, and an owner who can't be behind every counter.
"How would you know if someone pocketed a ยฃ10 cash sale? You wouldn't โ the books still balance."
No software to learn, nothing for your staff to do differently, and no hours lost scrubbing through recordings. You just get the alerts that matter.
We use the cameras you already have โ if none can see the till, we fit a discreet one at no charge โ and connect, read-only, to the records your till already keeps. It can't ring a sale, change a price, or touch your money.
The system compares till activity against what the camera saw and flags the moments that don't line up. Everyday legitimate activity is filtered out; anything genuinely off is checked by our team.
You get a message on your phone โ the time, the amount, and a short clip of exactly what happened. Two minutes of your attention instead of two hours of footage.
No single record reveals this kind of loss โ the receipts look normal and the count comes out right. TillGuard looks at more than one thing at once, and flags the gaps between them.
Cash changes hands at the counter, but no matching transaction ever appears in the till.
A sale rung up, cash taken โ then voided or refunded after the customer's gone.
No-sale openings and cash movements with no transaction to explain them.
One odd moment means nothing. The same pattern on the same shift at the same site, week after week, is worth knowing about.
TillGuard was built for owner-operators running two to ten sites โ the size where the losses are real but a head-office loss-prevention department isn't.
Trends by employee, shift and site โ so you can see which counter is drifting and act on the pattern, not the anecdote. The quiet site you visit least is often the one that needs the look.
Prove it on one site first โ your busiest, or the one you see least. One short install visit per site after that; no downtime, nothing for site staff to learn.
Per-site pricing, a single monthly invoice across the estate, and one person who knows your setup โ not a ticket queue.
This is loss prevention on till events โ not staff surveillance, and not a cloud service hoarding your recordings. We take only what the review needs, and it's covered in writing.
Your recordings stay on your own recorder, exactly as today. We securely retrieve short windows of till-area footage for review โ never a live feed of your shop โ review them on our own systems, and delete them once reviewed. No third-party cloud, ever.
We read the records your till already keeps โ what was rung, when, and the voids and no-sales. No customer card details, ever. You can switch the access off at any time; it's your system, your toggle.
Built to be GDPR- and ICO-friendly. You get a plain-English data agreement covering exactly how footage is handled, plus the staff notices and signage โ all part of setup. Standard loss prevention, done by the book.
Simple per-site pricing that scales across your estate, fully managed. It pays for itself the first time a genuine issue is identified.
Per site, per month โ everything handled for you
No setup fee โ setup is included
List price ยฃ119/month โ early sites only, locked in for life
First five sites: your first quarter โ three full months โ is free.
One visit, per site โ included in your plan, not an extra
Everything set up and tuned in a single visit, no setup fee
Running several sites? The founding rate applies per site for early multi-site customers โ one rollout, one point of contact, one monthly bill.
Pick one site โ your busiest, or the one you visit least. We install it, it runs quietly in the background, and each month we sit down together and go through exactly what it found โ every flagged moment, with its clip. For our first five sites, the first quarter costs nothing and the founding rate is locked for life. Then you decide whether to roll it out.
Book a trial site on WhatsAppMost owners say that, and most are right. This isn't about catching anyone โ a clean month is a good result, because then you know instead of assuming. And most of what it flags isn't theft at all: it's honest mistakes โ a mis-ring, wrong change, a sale forgotten in a rush. Trustworthy staff still cost you money by accident. This shows you where the till is drifting so you can fix the process, not the person.
It can't, because it doesn't accuse โ it flags. When the till and the camera don't line up, you see the clip and you decide what it means. It's deliberately tuned to show you too much rather than miss things: a false flag costs you thirty seconds; a missed one costs you money. Every judgement about a person is yours, never the system's.
Your recordings stay on your own recorder, exactly as they do today. When a till moment needs a look, we securely retrieve just that short window of footage, review it on our own systems, and delete it once reviewed. It's seen by our review team and no one else โ never a third-party cloud, and we never hold a library of your recordings. What's kept is the handful of flagged clips, for as long as you need them โ and nothing after you leave, unless you ask. All of it is set out in a written data agreement.
You already record โ this reads footage you've already got against your till records. It's loss prevention on till events, on the same footing as your existing cameras, and built to be GDPR- and ICO-friendly. Staff need to be told monitoring is in place โ most shops already have the notice up, and we provide the notices and signage as part of setup.
Almost certainly. Modern till systems already keep the records we need โ the sales, voids and no-sales you see on your end-of-day report โ and we read those without changing anything. For the camera, we use yours โ almost any camera with a view of the till works โ and if none covers it, we supply and fit one at no charge. Either way we confirm your setup is a fit in a two-minute call before anything is booked โ and if it isn't, we'll tell you straight.
No. It reads the records your till already keeps โ the same sales, voids and cash entries you see on your end-of-day report. Read-only: it can't ring a sale, change a price, or touch your money. Your till and your cameras work exactly as they do today, and there's nothing for your staff to do differently.
The design is a short list โ the handful of moments worth a look, not a pile. Everyday legitimate activity is filtered out automatically, and our team checks what's left before anything reaches you. If it can't give you a short list, it isn't doing its job โ and we'd tell you.
We cross-check what your till records against what actually happens at the counter, and flag the gaps. The clever part is spotting the cases that normally leave no trace. The specific methods are proprietary on purpose โ the less widely known they are, the harder they are to work around, which is what keeps it effective for you.
Entirely your call. We hand you what the till and the camera show; what you do with it is yours. Most owners simply want to know first, and handle it quietly.
Start with one site and prove it over the first quarter. If it earns its keep, we roll out site by site at your pace โ one short install visit each, no downtime, nothing for site staff to learn. Pricing is per site on a single monthly bill, and early multi-site customers get the founding rate on every site in the rollout.
No. Month to month, and you can switch off our access at any time โ it's your system, your toggle. The founding rate stays locked for as long as you stay, but staying is always your choice.
The first five sites get their first quarter free and the founding rate locked for life. If you run fast-food or takeaway sites and want to know what's really happening at your counters, let's talk.